Argontech Global Services

Customer Acquisition, Telemarketing

Customer Acquisition is the business process of gaining new customers. All organizations, global and local, are faced with the same challenge: grow or die. Customer Acquisition is a challenging and important aspect of any sucessfull marketing campaign. Some methods of customer acquisition include telemarketing, lead generation, subscription renewals, referalls, cold calling, event registration, welcome calls, product information requests, surveys, and order entry.

We extend our services to many industries including finance, banking, retail, insurance, real estate, government, and non-profit organizations. All industries have needs for customer acquisition; Argontech Global can adapt our solution to meet the needs of your specific business and customers. We also understand that first impressions are critical to all organizations. Our agents are trained to ensure that customers experience professional and courteous interaction on every call. With your permission, and based on the project our agents will indentify themselves as employees of your organization.

A dedicated agent is assigned to each account as a key point of contact to assure executional objectives are met on budget, and on time. The project can be customized to the clients needs to include additional services, such as lead closing. We further assure the success of our projects by implementing cutting edge call center technology, including Computer Assisted Telephone Interviewing (CATI), ACD, IVR, and CTI. Calls are recorded, and clients have unlimited access to review call quality. Additionally, we internally review calls, and train agents to handle each call based on the specifications, and needs of the client organization.

Argontech has the tools and people to make your customer acquisition campaign successful. One more factor to consider, is our offshore location in the Philippines gives us access to local talent, in addition to lower costs. All these factors combined make us confident we can deliver your business a high performance customer acquisition solution. In Review, here are some benefits of our customer acquisition solutions:

• Inbound and Outbound Customer Acquisition services
• Call Center ACD, IVR, CTI, and CATI technology
• Customized reporting based on Key Performance Indicators (KPIs)
• High Performance Customer Service and Selling Teams
• Benefit from top talent in the Philippines
• Cut costs dramatically by sourcing offshore

Request a Quote for Customer Acquisition Services